A bit about us

Quality Control Process

The Tourist Office of La Baule has been committed to the quality control of its activities since 2006 and in 2013 obtained the national quality control certificate of ‘Qualité Tourisme’

Our commitment to you:

  • To provide a welcome to each one of our visitors which is adapted to their needs;
  • To provide information which is clear and precise;
  • To have a staff which is professional and lends a listening ear to your requests;
  • To have premises which are comfortable and spotless;
  • To provide local tourist information which meets your needs and requirements.

Our aim:  your satisfaction

The tourist office of La Baule is the first one in the peninsula to get its 1st category classification.

Environmental approach

Our tourist office is committed to the sustainable future development of our resort!

Since 2011 one of the main objectives of our team at the tourist office has been to foster a tourism management strategy which is both sustainable and responsible.  We are aware of the impact that tourism has upon our environment and therefore wish to encourage best practice not only everyday in our work but also in our interaction with our visitors.  With this in mind we are endeavouring to develop our practices whilst respecting sustainable development not only on environemental issues but equally on the socio-economical front.  This aspect of our work is carried out in partnership with the ‘Service Développement Touristique de la Destination La Baule-Presqu’île de Guérande’.

Don’t hesitate to contact our representative Aurore Porcher who deals with all enquiries concerning ‘accessibility & sustainable development’.  For further information contact:  aurore.porcher@bretagne-plein-sud.fr

Throughout your stay, help us in the conservation of your holiday resort !